4 During the past year, what were the most negative developments that you saw taking place in your market?
1 1   Failed Mergers 2     3     4     5     2 1   mushrooming of small players 2   dumping of content 3   adding chat/forum and labelling this elearning 4     5     3 1   big money firms 2   continuation of 'training' paradigm 3     4     5     4 1   Economy 2   Analysis Paralysis 3   Continued Confusion over eLearning 4     5     5 1   Decline in the economy overall 2   Focus on short term profits 3     4     5     6 1   acceptance of status quo re content 2   acceptance of static content as norm 3   uneducated buyers 4   packaged output from LCMSs 5     7 1   confusion in market 2   poorly trained reps 3     4     5     8 1   fear & loathing 2   short term view 3   lack of focus 4     5     9 1   delays in making decisions 2     3     4     5     10 1   several e-learning companies shut down 2   customers ill informed on implementation 3   customers not educated enough in e-learning 4   budget available is not much 5   no top down commitment 11 1   Insistence on the tyranny of standards 2   Fatalism as a reaction to crisis 3     4     5     12 1   11 september 2     3     4     5     13 1   the thought that a lot of money could be made 2     3     4     5     14 1   Dramatic cutbacks on new projects 2     3     4     5     15 1   Price War by vendors 2   Customers delaying decisions 3   vendors over promising and under-delivering 4   reliance on standards that deliver no benefit 5     16 1   Quality of e-Learning content 2   Poor partnerships in this era 3     4     5     17 1   Mindless Consolidation 2   Poor Implementations devaluing e-Learning 3   Laughable Oracle iLearning venture 4     5     18 1   buyers disappeared 2   buyers are even less empowered than before 3   only thing that's selling are shrinkraped courses 4   less innovation 5   executive backlash to e-l 19 1   Decline in spending on e-learning 2   Market analysts tainted by scandal 3     4     5     20 1   lack of resources 2   corporate reorgs 3   lack of mgt expertise 4     5     21 1   elearning organizations going out of business 2     3     4     5     22 1   commoditization of COTS titles 2     3     4     5     23 1   No money for development 2   Less willingness to take risks 3     4     5     24 1   Lack of strategic vision 2   eLearning stuck in 'course' models 3     4     5     25 1   Less willingness to spend 2     3     4     5     26 1   projects very slow to start 2   price pressure 3   startups with little knowledge of e-learning 4     5     27 1   Drastic budget cuts 2   Continued poor experience with video Conf 3     4     5     28 1   vendors promising more than delivering 2   systems integration issues 3     4     5     29 1   Shift in focus from content to the LMS/LCMS 2     3     4     5     30 1   disappearance of companies 2     3     4     5     31 1   Exhaustion on user's part to learning more tech 2   Uncertainty as to which standards will prevail 3   Dramatically less investment money 4   No recognition of need to fund basic research 5   Can't get clear product info=can't choose 32 1   investor lack of confidence 2     3     4     5     33 1   Underfunded training departments 2     3     4     5     34 1   overdevelopment of knowledge mgmt 2   "suites" of software 3   good, small companies out of business 4     5     35 1   return to old ways, not necessarily better ones 2     3     4     5     36 1   Many companies slashing training in layoffs. 2   Many companies outsourcing all training. 3     4     5     37 1   being laid off 2     3     4     5     38 1   slow down in spending 2   slow down in decision making 3     4     5     39 1   fear 2   paralysis/procrastination 3     4     5     40 1   too much hype 2   unsupported claims by vendors 3   underperforming products 4     5     41 1   Our LMS vendors insolvence 2   Reluctancy to invest in E-L 3   Long long decision phases on E-L 4     5     42 1   My entire network said NOTHING is happening 2     3     4     5     43 1   "e-learning" dominated by courses online 2   loss of innovative start-ups 3   loss of federal grant programs for e-learning 4   publicity re: Cardean & Fathom difficulties 5     44 1   proprietary streaming formats 2   need for "client" downloads to access materials 3     4     5     45 1   slower payment 2   project postponement 3     4     5     46 1   The decline of the private client market 2     3     4     5