"Most training in organisations still takes place on a very formal basis using the traditional training object - the 'course'. However, it is now well recognised that something like 70% of learning actually takes place informally in organisations, i.e. not in the classroom nor working through an online course, but in everyday working life as employees carry out their jobs - finding out information, reading documents, talking to other colleagues etc. It is these kinds of informal learning activities that need to be supported and encouraged online. E-learning is therefore not just about e-training but also about information, communication, collaboration, performance support and knowledge sharing."

Jane Knight, Founder, e-Learning Centre
From Top ten tips for implementing e-learning